Privacy Policy

1. Introduction

RaVita Nutrition ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Book a consultation
• Sign up for our newsletter or updates
• Contact us via email or phone

This information may include:

• Name and contact details (email address, phone number, postal address)
• Information about your dietary habits, lifestyle, and health goals
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your enquiries and provide customer support
• Schedule and manage consultations
• Send you updates, newsletters, and marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA) or United Kingdom, our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it.

We process your personal data when:

• You have given us consent to do so
• We need to perform a contract with you
• The processing is in our legitimate interests
• We need to comply with legal obligations

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your consent
• With service providers who assist us in operating our website or conducting our business
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about our use of cookies, please see our Cookie Policy.

7. Data Security

We use appropriate technical and organisational security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Under data protection law, you have rights including:

• Right to access - You can request copies of your personal data
• Right to rectification - You can request correction of inaccurate data
• Right to erasure - You can request deletion of your personal data
• Right to restrict processing - You can request restriction of processing your data
• Right to data portability - You can request transfer of your data
• Right to object - You can object to processing of your personal data

To exercise these rights, please contact us using the details provided below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

RaVita Nutrition
42 Oakridge Avenue
Liverpool L8 3TN
United Kingdom
Email: [email protected]
Phone: +44 151 732 9814